Verisure Securitas Direct

We offer
An exciting lead role with end-to-end responsibility to ensure your service, for example alarm chain backend, performs according to stakeholder expectations. This makes for a varied and challenging role that includes infrastructure and applications operations. You will be given the responsibility to plan and organize the work of your virtual team including ongoing delivery, projects and budget for your service.

As Delivery Lead in IT Operations, you use your experience to make sure we automate to increase quality and speed and use improved monitoring to minimize incidents and problems. You make sure projects are balanced and that lifecycle and service requests are based on KPI’s using Kanban and agile methods. You will get to drive improvements to automate for increased quality and speed, while using improved monitoring to minimize incidents and problems. You also get the opportunity to improve the way IT Operations and the teams work and how feedback is given to stakeholders.

You make sure quality of service is maintained and in agreement with Service Level Agreement (SLA). That includes incident reporting and management, owning service roadmaps and feature management as well as managing service sprints including activity breakdown using, again, agile methods and Kanban. Other areas of responsibility is growth and capacity management as well as life cycle management.

Our teams operate with integrity and respect for one another fuelled by an entrepreneurial spirit. We are building a high-performance organization through investing in our people, we offer a great opportunity to personal development with an environment characterized by humbleness and knowledge sharing and to enhance the on the job training we have a training budget to ensure personal growth.

Our bright and open office space is just a 5-minute walk from the Central Station, easy accessible and a great location.

What you bring
To complete these tasks, we believe you have the experience needed to run projects using agile methods that delivers in sprints. You are an experienced project leader and you have a good overall technical understanding. Documentation is something you practice thoroughly.

You are most likely a person that can take initiative, generate activity and introduce changes. You’re able to express opinions, information and key points of an argument clearly to various audiences and can adapt to different situations. You are used to work structured in a fast-paced environment where you take in large amounts of information and turn it in to useful guidelines.

As a person, you easily connect with others around you and establish long term relationships at all levels. You’re a positive person with the ability to bridge the gap between design and implementation activities by working with team members as well as architects. You work is reflected by flexibility, attention to detail and goal-orientation.

Who we are
Verisure Securitas Direct, winner of the 2017 Swedish Mobile Awards IoT Enterprise of the Year and Best startup collaborator of the year 2017 is the European market leader in monitored ‘smart alarms’. We do most things in-house to guarantee premium quality every step of the way. Apart from R&D, the Verisure Innovation Centre handles business-critical systems and database management, quality and security assurance, software and product testing, and 24x7 core systems that keep our alarm services up and running. With over 25 years of experience in the security industry, our R&D Centre is pushing the boundaries of innovation, through continuously evolving our smart home security product and service offering.

We are looking for world class talent to join our team of over 200 people at our Innovation Centre in Malmö, who are working on the future of IoT, to deliver outstanding user experiences, on both physical and digital products and services.

About the company
Securitas Direct Verisure Group is the European market leader in monitored ´smart alarms´ delivering outstanding service to over 2.5 million customers with a team of more than 10 000 employees. We operate in 14 countries across Europe and Latin America.

Our Investors
We are owned by a leading private equity firm: Hellman & Friedman. Our sponsor has invested in our innovation pipeline and in our organization to fuel our accelerated growth and play a leading role in the industry. For more information, visit our web http://www.verisure.com

Due to holidays all recruitment processes will be delayed during the summer period. We are happy to accept your application but the reviewal process will take longer than normally. This means we might not get back to you during the first 4 weeks after a received application.

Type of employment Permanent position
Contract type Full time
First day of employment Enligt överenskommelse
Salary Enligt överenskommelse
Number of positions 1
Working hours 100%
City Malmö
County Skåne län
Country Sweden
Reference number 2018/9
Published 04.Jun.2018
Last application date 15.Aug.2018 11:59 PM CET

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