Verisure Securitas Direct

The Verisure Innovation Centre in Malmö, part of Securitas Direct Group, is Sweden’s award winning innovation center for the connected & protected smart-home market. We create services and products for smarter, safer and more secure homes, serving customers throughout Northern Europe.

We are an award winning ‘Internet of Things’ company, specializing in home security and safety, and have amassed a wealth of experience and expertise over more than 25 years. Unlike many competitors, we keep most work in-house to guarantee premium quality every step of the way.  Verisure Malmö Innovation Centre handles product and service development, web & app, business critical systems and databases, quality and security assurance, software and product testing, plus all 24/7 core systems that keep our services running.

Would you like to be part of a growing team, driving deeper insights and better user experience for web and apps, used daily by hundreds of thousands customers to monitor and control their smart homes? Would you like to work with a strong brand and be a key member of one of the region’s biggest Internet of Things (IoT) innovation teams?

Job Purpose

  • Your contribution will help us measure, analyze and visualize a richer picture of our customers’ experiences.
  • You will focus on defining and creating actionable business insights to make targeted UX improvements across all web, app and digital touchpoints of the end-to-end Custome Experience Journey.
  • This is full-time role, based in Malmö and reporting to the head of the growing Analytics & Insight team and you will work within the Web & App development team.Occasionally, you may need to travel to Linköping or other Verisure sites in Europe.

Main Responsibilities

  • Define and implement ‘Design for Analytics’ metrics & KPIs, in close collaboration with Product Manager and UX designers.
  • You will take ownership of on-site and in-app analytics, using your innovative skills and great attention-to-detail, to help us understand precisely how customers experience Verisure’s web and app presence.
  • You will work closely with others in our growing team of analytics and data science specialists, to combine your digital UX measurements with many other data sources, to provide deep insights and reports, on a regular basis.

Required Qualifications

Minimum qualifications

  • University degree, preferably in software engineering, user experience, data science, statistics or similar field.
  • A deep understanding of Human Factors, Human-Computer Interactions with knowledge of digital UX measurement, tools and analysis, including Adobe Analytics and/or Google Analytics.
  • Fluent in English, both spoken and written.

Personal Characteristics

  • You will already have strong technical and analytical skills, across many of the following areas; particularly web and app’ (IoS, Android, Windows), HTML5, JS, CSS, hybrid applications, database, SQL, DbVisualizer, API, data modeling and big data.
  • Experience with user-centered design and usability research and testing methodologies
  • Understanding of psychology and behavioral economics preferred
  • Experience of Qlikview and / or MS PowerBI would also beneficial
  • Experience in multi-national and multi-cultural environment

About the company

Securitas Direct Verisure Group is the European market leader in monitored ´smart alarms´ delivering outstanding service to over 2 million customers with a team of more than 10 000 employees. We operate in 14 countries across Europe and Latin America. For more information please visit www.verisure.com

We Offer

Passion for our People

We believe that we make a difference every day. To do that, we need committed and engaged employees. Our people are accountable for delivering world-class service and they are passionate about making the world a safer and more secure place. Our teams operate with integrity and respect for one another fueled by an entrepreneurial spirit. We are building a high performance organization through investing in our people with great development and growth opportunities.

Passion for Innovation

We are a growth company. Our continuous investment in innovation has led to consistent top and bottom line growth. The more we grow, the safer the world becomes.

Our Investors

We are owned by a leading private equity firm: Hellman & Friedman. Our sponsor has invested in our innovation pipeline and in our organization to fuel our accelerated growth and play a leading role in the industry. For more information, visit our web http://www.verisure.com

Anställningsform Provanställning
Anställningens omfattning Heltid
Antal lediga befattningar 1
Sysselsättningsgrad 100 %
Ort Malmö
Län Skåne län
Land Sverige
Referensnummer 2017/21
Publicerat 2017-05-19
Sista ansökningsdag 2017-09-28

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